1. Introduction

Welcome to Tenancy.Cleaning Leicestershire (operated as part of Tenancy Cleaning Nationwide Ltd). We respect your privacy and are committed to protecting your personal data. This policy informs you how we look after your data when you visit our website or book our professional cleaning services.

2. The Data We Collect

We may collect, use, and store different kinds of personal data about you, including:

• Identity Data: Name, username, or similar identifier.
• Contact Data: Billing address, service address (in Leicestershire/surrounding areas), email, and phone numbers.
• Transaction Data: Details about payments for cleaning services (End of Tenancy, Deep Clean, etc.).
• Technical Data: IP address, browser type, and location data used to improve our local service delivery.

3. How We Use Your Data

We use your information strictly to provide our services, specifically:

• To provide instant quotes and process your bookings.
• To manage our relationship with you (e.g., notifying you about team arrival times).
• To improve our website, services, and local marketing strategies.

4. Data Sharing

We do not sell your data. We only share data with trusted third parties necessary for operation, such as:

• Professional cleaning teams assigned to your Leicestershire location.
• Payment processing partners.
• Our parent organization, Tenancy Cleaning Nationwide Ltd, for administrative purposes.

5. Your Legal Rights

Under the UK GDPR, you have the right to request access to your data, request correction, or ask for the deletion of your personal information. To exercise these rights, please contact our data officer.

6. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: info@cleanersleicestershire.co.uk
Address: 2 Richmondway, Leicester, Oadby, LE2 5TR

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