Frequently Asked Questions
Everything you need to know about our **professional cleaning services** across Leicestershire and surrounding areas.
We provide full coverage across **all of Leicestershire** and surrounding areas, including Leicester, Loughborough, Hinckley, Wigston, Oadby, Coalville, Melton Mowbray, and Market Harborough. We also serve neighboring hubs like Nottingham, Derby, Coventry, and Northampton.
Yes. Our **professional cleaners** arrive fully equipped in branded vans with industrial-grade tools. This includes heavy-duty vacuums, steam cleaners for carpets, and specialized solutions for oven and deep cleaning tasks.
For specialist services like **End of Tenancy** or **After Builders Cleaning**, we offer fixed prices based on the property size. This ensures the job is completed to a professional standard regardless of the time taken.
We follow a rigorous checklist that meets Estate Agent and Landlord standards. It includes internal windows, skirting boards, door frames, cupboards (inside/out), and full bathroom/kitchen sanitation including appliances.
Yes. Our move-out service is designed to help you secure your deposit back. If your landlord or agent is unhappy with any aspect of the clean, we will return to rectify it within a specific timeframe at no extra cost.
We primarily use **Hot Water Extraction (Steam Cleaning)**. It is the most effective method for removing deep-seated dirt, bacteria, and allergens while being safe for most fabric types.
Specialist **After Builders Cleaning** is designed specifically for fine dust. We use industrial HEPA-filter vacuums and detailed wiping techniques to remove construction residue from all surfaces, including walls and ceilings.
In our **End of Tenancy** packages, a standard oven clean is typically included. For one-off deep cleans or regular cleaning, it can be added as a specialist service. We deep clean racks, trays, and the oven interior.
Every member of our team is fully vetted and insured. We hold comprehensive public liability insurance to provide total peace of mind while we are working on your property.
As part of **Tenancy Cleaning Nationwide Ltd**, we have multiple teams. While we recommend 3-5 days’ notice, we can often accommodate last-minute or next-day emergency bookings in the Leicestershire area.
We accept secure online payments via credit/debit card, bank transfers, or through our automated booking system. You will receive a full invoice for your records, which is essential for proving the clean to your landlord.
No. Many of our customers arrange key collection or provide a code for a key safe. We are used to working independently and will secure your property upon completion.